Refund policy

At Tygrix Supplements, your satisfaction is our priority. We stand behind the quality of our products and want every customer to feel confident in their purchase.

🛡️ 90-Day Money-Back Guarantee (30–90 Day Supply Only)

The 90-Day Money-Back Guarantee applies to purchases of a 30–90 day supply. This covers our 1-bag (30-day supply) and our Buy 2 Get 1 Free (90-day supply) options. Orders exceeding a 90-day supply, including our Buy 3 Get 2 Free (150-day supply), are not eligible for this guarantee.

If you have genuinely used the product consistently and are not satisfied with your results, you may submit a claim within 90 days of your delivery date. If approved, you will receive a full refund and are not required to return the product.

To qualify, all of the following conditions must be met:

  • Your request must be submitted within 90 days of the delivery date.
  • You must have genuinely and consistently used the product throughout the supply period. This guarantee is designed for customers who gave the product a fair chance — not as an unconditional refund window.
  • Proof of purchase (order confirmation or receipt) is required.
  • The guarantee is valid for first-time purchases of a given product only and cannot be claimed on repeat or reorders of the same product.
  • The guarantee is non-transferable and limited to the original purchaser.

We reserve the right to decline refund requests that show signs of abuse, including repeated claims across multiple orders, requests without evidence of genuine product use, or requests that do not meet the conditions above.

⚠️ All Sales Are Final

Because our products are consumable goods, all sales are final outside of the 90-Day Money-Back Guarantee outlined above. We do not accept returns or issue refunds for change of mind, personal circumstances, or orders that fall outside the guarantee's eligibility criteria — including our Buy 3 Get 2 Free (150-day supply).

💬 How to Submit a Guarantee Claim

Contact us at 📧 support@tygrixsupplements.store and include:

  • Full Name
  • Order Number
  • Reason for your claim
  • Photos of your product (required)

All claims are reviewed individually. Submitting a claim does not guarantee approval. We will respond within 2–3 business days with a decision.

💳 Refund Processing

Approved refunds are issued to your original payment method within 5–10 business days. You'll receive an email confirmation once processed.

❗ Shipping Costs

Original shipping fees are non-refundable, except where the product was damaged or incorrect upon delivery.

For any questions, reach us at support@tygrixsupplements.store — we're always happy to help.